TDUKNET Repeater

Privacy Policy

TDUKNET Repeater Group
Website: http://repeater.tduknet.co.uk

Last updated: 9 March 2026

1. Introduction

TDUKNET Repeater Group (“we”, “our”, or “us”) operates the website http://repeater.tduknet.co.uk and associated repeater and gateway communication systems.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with:

  • The UK General Data Protection Regulation (UK GDPR)
  • The Data Protection Act 2018

By using this website or accessing any systems operated by TDUKNET Repeater Group, you acknowledge the practices described in this policy.

2. Data Controller

The data controller responsible for this website and associated systems is:

TDUKNET Repeater Group

Contact email:
repeater@tduknet.co.uk

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the email address above.

3. Information We Collect

We may collect and process several types of information.

Information You Provide Directly

This may include:

  • Name
  • Email address
  • Radio callsign or user identifier
  • Messages submitted through contact forms
  • Any information voluntarily provided when contacting us

Network and Repeater Activity Data

As part of operating the TDUKNET repeater and gateway communication systems, we may collect and store operational data generated by network activity.

This may include:

  • Radio callsigns or user identifiers
  • Repeater usage logs
  • Gateway connection data
  • Transmission timestamps
  • System activity metadata
  • Network routing or connection information

This information may be generated automatically by repeater controllers, gateway systems, or other infrastructure used to operate the service.

Recorded Communications

Communications transmitted through repeaters or gateways operated by TDUKNET Repeater Group may be:

  • Logged
  • Recorded
  • Stored for operational purposes

Recorded or logged information may include:

  • Callsigns or identifiers used during transmissions
  • Voice communications transmitted through repeaters or gateways
  • Digital radio or network data transmissions
  • Connection and activity records

These recordings and logs may be retained and used for purposes including:

  • System operation and maintenance
  • Licence or regulatory compliance where applicable
  • Training and operational testing
  • Internal system monitoring
  • Internal or external auditing
  • Investigation of misuse, interference, or technical issues affecting the network

Automatically Collected Website Information

When you visit the website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visits

This information may be collected through server logs or technical monitoring systems.

4. How We Use Your Information

We process personal data for the following purposes:

  • Operating and maintaining the website
  • Operating and maintaining the TDUKNET repeater and gateway network
  • Monitoring system performance and reliability
  • Maintaining system activity records and logs
  • Investigating technical faults or misuse
  • Ensuring compliance with applicable legal or regulatory obligations
  • Responding to enquiries or contact requests
  • Improving services and infrastructure provided by the network

Where communications recordings or logs are used, they are handled in accordance with the principles of necessity, proportionality, and data minimisation under UK GDPR.

5. Network Access and User Acknowledgement

Access to and use of the TDUKNET repeater and gateway network is provided as a private communications service.

By accessing, transmitting through, or otherwise using any repeater, gateway, or related system operated by TDUKNET Repeater Group, users acknowledge and accept that:

  • System activity may be logged and monitored for operational purposes.
  • Communications transmitted through the network may be recorded and stored.
  • Callsigns, user identifiers, and system usage data may be collected and retained.

These activities are carried out for purposes including:

  • Operation and maintenance of the communications network
  • System diagnostics and fault investigation
  • Training and operational development
  • Internal and external auditing
  • Compliance with applicable legal or regulatory requirements
  • Investigation of misuse, interference, or security incidents affecting the network

Users of the network should therefore not expect communications transmitted via the system to be private or unmonitored.

By using the system, users acknowledge that these activities may take place as part of the normal operation and protection of the network.

6. Network Monitoring and Misuse Investigation

TDUKNET Repeater Group may monitor network activity, logs, and recorded communications to maintain the integrity, reliability, and security of the network.

Where necessary, stored logs or recordings may be reviewed in order to:

  • Investigate suspected misuse of the network
  • Diagnose technical faults or service disruptions
  • Investigate interference or operational issues
  • Ensure compliance with network rules or operational policies
  • Support internal investigations relating to network activity

Where misuse or interference affecting the network is suspected, relevant activity logs or recordings may be retained for longer periods where reasonably necessary to investigate the issue.

Information may also be shared with relevant technical administrators, service providers, or authorities where required to resolve incidents or comply with legal obligations.

7. Network Access and Service Availability

Access to the TDUKNET repeater and gateway systems is provided at the discretion of TDUKNET Repeater Group.

We reserve the right to:

  • Restrict, suspend, or revoke access to the network
  • Limit access to specific systems or services
  • Implement technical controls to protect network stability and security

Such actions may be taken where necessary to:

  • Protect the reliability or security of the network
  • Prevent misuse or interference
  • Enforce operational policies or network rules
  • Address technical or operational issues

Where possible, actions affecting user access will be taken in a fair and proportionate manner.

8. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process personal data:

  • Legitimate interests in operating, maintaining, and protecting the communications network and associated services
  • Legal or regulatory obligations, where applicable
  • Consent, where users voluntarily provide personal information through website contact forms or communications

9. Data Sharing

We do not sell, rent, or trade personal data.

Information may be shared only where necessary with:

  • Website hosting providers
  • Technical infrastructure or service providers
  • System administrators responsible for network operation
  • Legal or regulatory authorities where required by law

Any third parties receiving data are expected to handle it securely and only for legitimate operational purposes.

10. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy.

Typical retention periods may include:

  • Contact enquiries — retained only as long as needed to respond
  • Technical server logs — typically retained for a limited operational period
  • Network activity logs or recordings — retained as necessary for operational monitoring, auditing, or incident investigation

Retention periods may be extended where required for technical investigation, security incidents, or legal obligations.

11. Cookies

The website may use basic technical cookies necessary for site functionality.

These cookies do not track users for advertising or behavioural profiling.

If additional cookies or analytics services are implemented in the future, this Privacy Policy will be updated accordingly.

12. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data where appropriate
  • Request restriction of processing
  • Object to processing where legitimate interests are relied upon
  • Request data portability where applicable

Requests relating to personal data should be sent to the contact address listed in Section 2.

13. Complaints

If you believe your personal data has been handled improperly, you have the right to lodge a complaint with the UK data protection authority.

Information Commissioner’s Office (ICO)
https://ico.org.uk

14. External Links

This website may contain links to external websites.
TDUKNET Repeater Group is not responsible for the privacy practices or content of external websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised “Last updated” date.